Instead, purchase and install the additional certificate in WHM’s Install an SSL Certificate on a Domain interface ( WHM » Home » SSL/TLS » Install an SSL Certificate on a Domain). However, when you purchase an SSL certificate, do not remove the installed self-signed certificate. If you do not want visitors to encounter this warning, purchase an SSL certificate from an SSL provider. Because of this, most browsers will display a warning about the self-signed certificate to your visitors. Most browsers do not trust self-signed certificates because the certificate only encrypts data and does not verify identity. You can contact your hosting provider for any additional security concerns. If your visitors see a warning about a domain mismatch, your SSL certificate likely does not match your domain name.ĭomain mismatches are unlikely to be a security issue when you log in to your cPanel account. This warning exists to notify you that the name on the certificate does not match the name of the domain that you wish to visit.Įnsure that the SSL certificate matches a domain that belongs to your web host before you proceed, and contact your hosting provider with any additional security concerns. Your web host likely uses a self-signed certificate, or a signed certificate that does not match your domain name. The following sections describe some common post-installation warnings and how to fix them: Certificate mismatch warnings If you experience problems with a subdomain, assign a dedicated IP address to it, or enable SNI on the server. ![]() Because each cPanel account uses a single IP address, you can only assign one certificate per account. Without Server Name Indication (SNI) enabled, SSL only allows one certificate per IP address. To properly install the certificate, paste the private key in the Private Key text box in WHM’s Install an SSL Certificate on a Domain interface ( WHM » Home » SSL/TLS » Install an SSL Certificate on a Domain). ![]() WHM may automatically complete the Private Key text box when you attempt to install a certificate. The correct private key may exist in a different file. ![]() If you receive the modulus mismatch or key file does not match the certificate error messages, the private key that you entered did not generate the certificate that you wished to install. The following sections describe some common certificate installation issues and how to fix them: Certificate and key mismatch
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